At Odd Giraffe, we strive to ensure that you are completely satisfied with your order, whether you've purchased one of our personalized paper products or a desk accessory from our ready-to-ship collection. To learn more about our return policy, please refer to the information provided below.

Personalised Returns

All of our personalized products are made-to-order, resulting in minimal stock, fewer returns, and no emissions from large warehouses. Because these products are made specifically for you, we generally do not accept returns.

However, if for any reason you are not completely satisfied with your order, please contact us within 3 days of your delivery date and we will work with you to resolve any issues

All other returns

We understand that sometimes stationery or desk accessories may not meet your expectations. That's why we offer a 7-day window for all customers to return unpersonalised paper products and desk accessories.

Our returns process is completely free and can be easily organized.